I feel unwell and can’t come into my shift tomorrow. What do I need to do?

If you are an Educator

• If your shift is less than 24 hours away you will need to call the Director of Service and Staffing. You will also need a valid reason and a medical certificate given the timeliness of the shift change. 
• If your shift is more than 24 hours away, you can do a shift drop in the Ento Employee App. The shift drop will still need to be reviewed and approved by the manager so best to follow up with a call.

If you are a DOS

• Contact your regular RP’s/DOS’s at other services to find an RP to cover you. 
• Please send them the handover document and ensure they sign the person in day to day charge form and the RP agreement form.

For more information on adjusting your shifts refer to the Roster alteration policy.